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How do I apply my gift card at checkout?

When entering your credit note/gift voucher at checkout, please ensure it is applied at the second stage (after the shipping details) of the checkout in the gift voucher section under 'apply gift card' rather than the discount code section. Please ch

Why am I being charged in USD?

What is New Zealand GST?

A goods and services tax (GST) of 15% will apply to all low value goods under $1000NZD shipping to New Zealand customers. Tax will be calculated and applied at checkout. New Zealand customs will not impose any further taxes, duty or import entry fees

What payment options do you accept?

We accept, visa, Mastercard and Amex credit cards, as well as PayPal and Bassike e-gift cards/credit notes. Afterpay is also available for Australian shoppers.

How do I apply my welcome discount code?

When applying your welcome discount code please ensure it is applied at the second stage of checkout in the 'apply discount code' section. The welcome discount code is only eligible for first time bassike shoppers and can only be used towards full pr

Do you sell gift cards?

We offer e-gift cards that are redeemable instore and online. Vouchers are valid for 3 years from date of purchase. Vouchers purchased on the Australian online store are issued in AUD and redeemable on the Australian bassike.com online store and with