Changes can only be made to your order before it has been dispatched. In situations where you may have entered the wrong address, shipping method, please contact our customer care team as soon as possible at [email protected] and we’ll do our
Online. If you have received a faulty item we ask if you could please send through some images of the garment to [email protected]. In store. If you notice a fault with your in store purchase, we ask if you could please contact the store of pu
If you receive a bassike faulty that was purchased from one of our stockists we unfortunately cannot assist from our end as we operate under different entities. We recommend contacting the point of purchase directly for further assistance.
If your size is out of stock in an item you are interested in purchasing we recommend signing up to restock notifications on the product page by entering your email address in the tab provided. In doing this, you will be notified if your size is rest