Our customer care team is available from 9am to 5:30pm Mon-Fri.

Bassike

<p>Orders may be shipped in multiple deliveries if items are in different locations. You will receive a separate shipping email with tracking for each parcel, and a second notification when remaining items are dispatched.</p>

Orders may be shipped in multiple deliveries if items are in different locations. You will receive a separate shipping email with tracking for each parcel, and a second notification when remaining items are dispatched.

Split orders

Delivery

Log into BASSIKE account

Create BASSIKE account

BASSIKE mailing list

Unsubscribe from the mailing lists

Account

Returned packages or failed deliveries

Deliveries

Same day shipping

Duties and taxes

Dispatch locations

In-store click and collect

Order not received

Shipping policy

International Shipping Policy

International Duties & Taxes

International Returns

Submit a Return

Returning Sale items

Online return in-store

Exchanges

Returns back to gift voucher

PayPal returns

Returns

Redeeming gift card's

International currency

Payment options

Applying welcome 10% off discount code

Payment

In-store stock

BASSIKE stores

In-store stock reservations

Stores

Change or cancel online order

Faulty BASSIKE item

Faulty item from stockist

Size restocks

Order and Stock Enquiries

Split ordersUpdated 4 months ago