Our customer care team is available from 9am to 5:30pm Mon-Fri.

Bassike

<p><span style="color: rgb(0, 0, 0);">Orders are shipped out of our warehouse located in Sydney NSW, along with our 8 retail stores located in Sydney, Melbourne and Brisbane.</span></p>

Orders are shipped out of our warehouse located in Sydney NSW, along with our 8 retail stores located in Sydney, Melbourne and Brisbane.

Dispatch locations

Delivery

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Create BASSIKE account

BASSIKE mailing list

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Account

Returned packages or failed deliveries

Deliveries

Same day shipping

Duties and taxes

In-store click and collect

Order not received

Split orders

Shipping policy

International Shipping Policy

International Duties & Taxes

International Returns

Submit a Return

Returning Sale items

Online return in-store

Exchanges

Returns back to gift voucher

PayPal returns

Returns

Redeeming gift card's

International currency

Payment options

Applying welcome 10% off discount code

Payment

In-store stock

BASSIKE stores

In-store stock reservations

Stores

Change or cancel online order

Faulty BASSIKE item

Faulty item from stockist

Size restocks

Order and Stock Enquiries

Dispatch locationsUpdated 4 months ago