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Bassike

We offer e-gift cards that are redeemable instore and online.Vouchers are valid for 3 years from date of purchase.Vouchers purchased on the Australian online store are issued in AUD and redeemable on the Australian bassike.com online store and within all Bassike retail stores in Australia.Vouchers purchased on the Australian online store are not redeemable on the ows.bassike.com online store (online warehouse store).Vouchers purchased internationally are issued in AUD however it will convert into USD.

We offer e-gift cards that are redeemable instore and online. Vouchers are valid for 3 years from date of purchase. Vouchers purchased on the Australian online store are issued in AUD and redeemable on the Australian bassike.com online store and with

Do you sell gift cards?

Payment

How do I log into my BASSIKE account?

How do I create an account?

How do I sign up to the mailing list?

How do I unsubscribe from the mailing list?

Account

What shipping services do you use?

What happens with returned packages or failed deliveries?

Do I have to sign for my order?

Will my order be dispatched the same day?

Do I have to pay duties and taxes?

Where are orders dispatched from?

Do you offer click and collect from store?

My order still hasn't arrived, can you help?

What is your shipping policy?

Why have I only received part of my order?

Delivery

How do I make a return?

Can I return a sale item?

Can I return an online order in store?

How do exchanges work?

How will my refund be processed if I paid with a gift voucher?

How will my refund be processed if I used PayPal or Afterpay?

Returns

How do I apply my gift card at checkout?

Why am I being charged in USD?

What is New Zealand GST?

What payment options do you accept?

How do I apply my welcome discount code?

How can I check stock in stores?

Where are your stores located?

Can items be reserved in store?

Stores

Can I change or cancel my order?

What do I do if I receive a faulty item?

What do I do if I receive a faulty item from one of your stockists?

My size is out of stock, how can i know when it will be restocked?

Order and Stock Enquiries

Do you sell gift cards?Updated 7 months ago