Our customer care team is available from 9am to 5:30pm Mon-Fri.

Bassike

Returned items must be unworn, unused and in original condition with all tags and packaging intact.<ul><li style="font-size: 16px;">Sale items are not eligible for a refund. All discounted/marked down styles can be returned for an exchange or credit note only.</li><li style="font-size: 16px;">Final Sale items&#xA0;are not eligible for a return of any kind.</li><li style="font-size: 16px;">Please note that, due to hygiene reasons, earrings and swimwear are final sale.</li></ul>If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost.&#xA0;

Returned items must be unworn, unused and in original condition with all tags and packaging intact. If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost.

Returning Sale items

Returns

Log into BASSIKE account

Create BASSIKE account

BASSIKE mailing list

Unsubscribe from the mailing lists

Account

Returned packages or failed deliveries

Deliveries

Same day shipping

Duties and taxes

Dispatch locations

In-store click and collect

Order not received

Split orders

Shipping policy

International Shipping Policy

International Duties & Taxes

International Returns

Delivery

Submit a Return

Online return in-store

Exchanges

Returns back to gift voucher

PayPal returns

Redeeming gift card's

International currency

Payment options

Applying welcome 10% off discount code

Payment

In-store stock

BASSIKE stores

In-store stock reservations

Stores

Change or cancel online order

Faulty BASSIKE item

Faulty item from stockist

Size restocks

Order and Stock Enquiries

Returning Sale itemsUpdated 4 months ago